For travel & local partners

Our clients need rooms, transfers and, sometimes, a few days of China. Our licence does not cover selling any of that, so we introduce, you contract directly, and everything commercial is disclosed to the client.

An airport departures hallAllarrangements disclosed
to the client

WORK WITH US

Three ways to work with us, each with its rules in writing

Institutions, referral partners and licensed local services. Different roles, one constant: every arrangement is disclosed to the client, and nothing clinical is ever promised.

1. Who we work with

Licensed inbound travel agenciesAirport transfer & transport operatorsMedical interpretersServiced apartments & hotelsVisa documentation advisersPost-treatment recuperation propertiesPatient companion servicesMeal delivery & nutrition support

Our clients need what you sell; our licence does not let us sell it. So we introduce, you contract and bill the client directly, and everything commercial is disclosed before they book.

2. The parts of the journey you might carry

Transfers & getting around
  • Airport pickup with vehicles that take luggage and mobility aids
  • Daily runs between accommodation and hospital
  • Pharmacy and daily-life errands during recovery
Accommodation
  • Serviced apartments and hotels near the treating hospital
  • Extended-stay and family arrangements
  • Flexible re-dating when clinical schedules move
Language & local support
  • Interpreting beyond the medical setting
  • Company during outpatient waits
  • Help setting up payments, SIM and navigation

3. The rules of the relationship

To join
  • Valid licences for everything you operate
  • Experience serving medical visitors, or willingness to learn our clients' rhythm
  • A reachable emergency contact during active cases
  • Prices that match what was quoted, fapiao on request
Client protection duties
  • Clinical timing outranks itineraries, always
  • An active client is never left unreachable
  • Safety concerns reported to us the moment they appear
  • Health and personal information kept strictly private

4. How it starts

Client safety is not negotiable. Every active case carries a reachable emergency contact, and a partner that fails a protection duty is out of the rotation the same day.

Operate something our clients need?

Write with your licence scope and the cities you cover. A person replies within one business day.

Write to us →

Before any of this, the records

A rehabilitation plan can only be written by an institution that has read your case accurately. That is where the work starts.

Read: preparing your records →